JESS CHUA: Content Specialist

I read, write, and analyze. ✍️

Portfolio / LinkedIn

Summary

• Creative and analytical writing professional
• 5+ years of remote work experience
• Passionate about research
• Passionate about simplifying complex information for a positive user experience

Skills and Competencies:

• UX Writing

  Technical Writing

  Content Strategy

  Research

  Visual Design

  Clear Communication

• WordPress

  HTML

  CSS

  Adobe XD

  Photoshop

  Canva

  Figma

  GitHub

• Goal Oriented

  Self-Motivated

  Dependable

  Adaptable

  Willing to Learn

📝 Work Experience

Optimal Living Daily - Content Specialist (Jan 2019 – Present)

• Applying keen attention to detail with SEO writing and editing tasks for a podcast with over 200 million downloads. Designing newsletters, infographics, and value-added resources.
• Creating sketches and performing UX writing to simplify website text and navigation.
• Creating process documentation, show starter packs and “how to listen” pages.
• Increasing web traffic every quarter. Applying a stringent vetting process for new content.

FlexJobs - Data Entry Specialist (Jan 2015 – Jan 2019)

• Writing SEO optimized summaries and maintaining a high level of accuracy and consistency for a premier telecommuting jobs website.

JessCScott.com - Freelance content writer and designer (Jan 2015 – Dec 2018)

• Wrote, edited, and grew a niche blog to 1.8 million+ views and 550+ subscribers.
• Simplified complex information via high ranking, user-friendly and visually impactful posts.
• Created wireframes and performed content audits. Provided copywriting and marketing design for material showcased at #DMWF 2018 event.

🌱 Projects

• GitHub (Contributor; 2021 - Present). Writing developer experience articles and contributing to open source projects to gain technical writing, teamwork, and troubleshooting skills.
• UNDP + Swedish EPA (Volunteer; Feb - Mar 2021). As a copyeditor, I listened and recorded thorough notes to provide revisions based on substantive organizer feedback.

📚 Education

• Adams State University - BA in Interdisciplinary Studies (English / Business), 2011
• Stanford University - Writing in the Sciences (certificate with honors), 2020
• Coursera - Courses in UX Design (University of Michigan) and Computational Thinking for Problem Solving (University of Pennsylvania)

🏆 Awards and Interests

• Winner of Musepaper monthly award by New Millennium Writings (essay category; 2020)
• Interests: Reading / Writing / Yoga / Sketching / Creative Problem-Solving / Cats / Tea

💻 Markdown

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